Frequently asked questions
Everything you need to know.
Straight answers about tutoring, Mastery Booklets, our tutors, pricing and getting started. Still not sure? Call us on 03 9509 3293 or send a message — a real person replies.
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Foundation to Year 12
Female tutors on request
The basics
Location, subjects & year levels.
Where are you located?
Our centre is at 17/47 Apex Drive, Truganina VIC 3029 — and we tutor online right across Australia.
What year levels do you cover?
Foundation to Year 12 — the whole school journey, not just one test.
What subjects and programs do you offer?
Maths, English and Science, plus NAPLAN, Selective Entry and VCE preparation. See our subjects & programs.
Do you tutor online or in person?
Both — face-to-face at our Truganina centre, or live online anywhere in Australia. Same tutors, same structure.
What are your opening hours?
Mon–Thu 8:00am–7:00pm · Fri 8:00am–6:00pm.
How it works
Sessions, plans & progress.
Is it 1:1 or small group?
Both — 1:1 for targeted gaps and small group for value and peer learning. You can also choose self-paced Mastery Booklets.
What is the free Skills Check?
A gentle, no-grades check of where your child really is. You get a clear picture of strengths and the exact gaps, plus an honest recommendation — always free.
How are tutors matched to my child?
By subject, year level and your preferences — including a female tutor on request.
Do you send progress updates?
Yes — clear, honest, jargon-free updates, and quick messages by WhatsApp the way you already message.
What are Mastery Booklets?
Curriculum-aligned practice matched to your child, checked by a real tutor, with one short update. $7 per booklet — no fixed weekly amount, cancel anytime. See how it works →
Tutors & safety
Who teaches your child.
Are your tutors qualified and safe?
Every tutor is a local, high-achieving educator with a valid Working With Children Check — many scored 90%+ in the subjects they teach.
Do you use overseas tutors?
No — local tutors only. No overseas call centres, no random pool.
Are female tutors available?
Yes — female tutors are available on request.
Pricing & getting started
Cost, flexibility & first steps.
How much does it cost?
Small group from $25/hr, 1:1 from $35–$45/hr, and Mastery Booklets $7 per booklet. See full pricing →
Do you offer sibling discounts?
Yes — ask us about sibling and multi-session rates at your free Skills Check or Tutor Consultation.
Is there a contract or lock-in?
No lock-in. Tutoring is flexible and Mastery Booklets are pay-per-booklet — cancel anytime.
How do we get started?
Start with a free Skills Check — your child takes a short check, you get an instant picture, and we recommend the right plan. No cost, no pressure.
Still have a question?
Call 03 9509 3293, WhatsApp us, or start a free Skills Check — we will point you the right way.